Effective Date: October 6, 2024

Last Updated: October 6, 2024

At lamaland.us LLC (“we,” “our,” “us”), your privacy is critically important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from https://lamaland.us (the “Site”) or any of our webshops. By using our Site, you consent to the collection and use of your data as described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services. The types of data we collect include:

Personal Data

When you engage with our webshops (e.g., making a purchase, subscribing to our newsletter), we may collect the following personal data:

• Name

• Email Address

• Shipping and Billing Address

• Phone Number

• Payment Information (e.g., credit card details)

• Order Details and purchase history

Non-Personal Data

We may collect non-identifying information through cookies or analytics tools such as:

• Browser type and version

• IP address

• Time zone setting

• Pages you visit on our website

• Referring website links

2. How We Use Your Information

We use the information we collect for a variety of purposes, including:

• Processing Orders: To fulfill orders placed on our webshops and arrange for shipping.

• Customer Support: To respond to your inquiries and provide customer service.

• Payment Processing: To securely process payments and prevent fraud.

• Marketing Communications: To send you newsletters or promotional emails, but only if you have opted in. You can unsubscribe at any time.

• Improving Our Site: To analyze usage patterns and improve the quality and functionality of our Site.

• Legal Compliance: To comply with applicable legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following ways:

Service Providers

We may share your information with trusted third-party vendors, such as:

• Payment Processors (e.g., Stripe) to handle transactions.

• Shipping Partners to deliver your order.

• Analytics Providers to help us understand how our website is being used (e.g., Google Analytics).

Legal Compliance

We may disclose your information if required by law, such as in response to a subpoena, court order, or other governmental request.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and provide more personalized services. These may include:

• Session Cookies: To operate our Site.

• Preference Cookies: To remember your preferences and settings.

• Security Cookies: To enhance website security.

• Analytics Cookies: To track visitor behavior and site performance.

You can disable cookies through your browser settings, but some features of the Site may not function properly without them.

5. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights under GDPR:

• Right to Access: You can request access to the personal data we hold about you.

• Right to Rectification: You can request corrections to your personal data if it is inaccurate.

• Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data.

• Right to Restrict Processing: You can ask us to restrict the processing of your personal data.

• Right to Data Portability: You can request a copy of your personal data in a machine-readable format.

• Right to Object: You can object to our use of your data for direct marketing or other purposes.

To exercise any of these rights, please contact us at support@lamaland.us.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, we retain order information for tax and accounting purposes.

7. Security of Your Data

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The effective date at the top of this policy indicates when it was last updated. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:

• Email: support@lamaland.us

• Phone: +1 (650) 442-5262

• Address: 166 Geary Street, San Francisco, CA 94108